Campaigns Dashboard
The campaigns Dashboard is the first page to be displayed once you log in. On this page, there is a summary of all your campaigns’ statuses and performance.
Campaigns list
In the campaigns list, you can search and filter your campaigns.
To display the overview of a campaign, click on the arrow to the left of the campaign name. You will find the information on campaign setup, schedule and budget, targeting and payment.
Campaign details
When you have opened the overview of a campaign, you will find the button More Campaign Details that will allow you to access the Campaign details page.
In the Campaigns details, you can Edit, Delete or Copy the campaign by clicking on the three dots in the top right-hand corner.
Under the Overview tab, you will find the campaign information.
Under the Creatives tab, you will find the list of all the campaign’s creatives.
Under the Performance tab, you will find the statistics of the campaign.
Campaign status
A status is associated with each of your campaigns, and changes throughout the process. Here is what these statuses correspond to:
Status | Description |
Draft | Initial status. Campaigns that are not yet paid. |
Pending | Paid campaigns that have not yet started or for which at least one creative must be approved. |
Live | Campaigns that are running. |
Paused | Campaigns that you have paused. The ads are not live when a campaign is paused. |
Cancelled | Campaigns that you have cancelled. |
Completed | Finished campaigns for which the end date has passed and all statistics have been reported. |
Processing | A temporary status. This can happen while the payment is being processed or when a process takes longer than expected. If the status does not change within a couple of days, please contact our Support team. |
Failed | If you see this status, something went wrong. Please contact our Support team. |
“Edit” and “Pay” options from the campaigns list
In the campaigns list, you can Pay for and Edit a campaign by clicking on the three dots to the left of the campaign name.
By clicking on the Pay button, you will be redirected to the payment section of your campaign. For more information, go to the Checkout and Payment section.
By clicking on the Edit button, you will be redirected to the Campaign Wizard. It will allow you to edit your campaign or to resolve conflicts such as:
the start date has expired;
the inventory is no longer available;
the price has changed.
Resolving issues
Text in red describe issues with your campaigns.
Expired dates
Correct the start date of your campaign. To do this, go to the Campaigns list, click the three dots to the left of the campaign name, and select Edit.No creatives | No creatives approved
This warning appears when no creative has been approved and the campaign is close to the start date. To resolve this issue, add a creative by navigating to the campaign's Creatives tab and clicking on + New creative.Rejected creatives
If your creative has been rejected, you will get a notification explaining why. You can resolve this issue by replacing the creative. To do this, go to the campaign's Creatives tab and click the pencil icon that appears when you hover over the ad's row. A least one creative needs to be approved for a campaign to go live.